Swell Fundraising, LLC (“Company”)
Effective as of October 1, 2015
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at email@example.com. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
2. Safe Harbor
Company adheres to the U.S. safe harbor policy privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If you have any questions regarding this policy, contact Company through the Site or write to us at Swell Fundraising, Attn: Privacy Questions, 2901 2nd Avenue South, Suite 220, Birmingham, AL 35233.
3. Modifying Your Personal Information
If your personally identifiable information changes, or if you wish to update, delete or remove it simply email our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
4. Opt Out
You may “opt out” of receiving our newsletter or marketing e-mails by simply unsubscribing from the service. Additionally, you can opt out by providing us written notice identifying which communications you choose by emailing us at email@example.com
5. Information Collected by the Sites
Swell software is utilized by nonprofit organizations to create online events, sell tickets, accept donations, use the peer network of guests, create social media awareness and the projection of information on screens during the event. The interactivity and transparency of donor activity is a key part of the Swell experience. In doing so, we seek to create this experience with the least information possible. In some cases the information we seek is necessary for the processing of donations and, in those cases, is only provided to the recipient nonprofit organization and not displayed publicly. The following information clearly states what information is collected, for what purpose and how it can be used.
a. Information Collected from Individuals
The following actions and information is used to generate an event ticket and a fundraising page with your name and the amount of any transactions referred by you to the Swell site. In some instances, you may choose to link your picture to the Personal Fundraising Page.
i. If you access a ticket (purchase or complimentary) to a Swell powered event, we collect your name, phone number and email address as well as the names, phone numbers and email addresses of your guests, if applicable;
ii. If you register as an “online guest” to create your fundraising page, we collect your name, phone number and email address.
1. Your Name: As a registered attendee of the event (and site), your first name and last name as entered on the site will appear in the custom URL link to your personal fundraising page and on the top header of the personal fundraising page.
2. Your Phone Number: Attendee phone numbers are provided to the nonprofit client and are not used by the Company any further, except in an instance where you might seek assistance from Swell support.
3. Your Email: The attendee email address is not displayed publicly but provided to the nonprofit host for communication pre and post event. This email may be used by Swell clients via the Swell platform to send tickets, communication and confirmation of activity.
iii. If you have a monetary transaction, we collect your PII to provide you with information on upcoming events, announcements, and sweepstakes. If you do not want us to collect personally identifiable information about you, you can simply decide not to submit it to us.
We may obtain address information about you from third-party sources for fraud prevention or for legal compliance.
You can choose not to provide us with certain PII, but then you may not be able to take advantage of all of the services and products offered on the Site.
b. Passive Gathering of Information Electronically
During the course of any visit to the Site, the pages you see, along with something called “cookies,” are downloaded to your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. These cookies do not contain or collect any PII, but they do enable us to provide features such as personalization. Most web browsers automatically accept cookies, but you usually can change your browser to limit or prevent cookies. Cookies in themselves do not personally identify the individual user, but rather the computer that is being used to access the Site. You may have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. Different browsers may address cookies differently. If you set your browser to not accept cookies, it may result in certain personalized services not being provided to you when you use that computer.
2. Web Beacons
A web beacon is a transparent image file. Web beacons enable the Company to track website usage information, such as the number of times a given web page has been viewed. Web beacons are invisible to you and (unlike cookies) are not placed on your computer. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of the Site.
Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web Beacons may also recognize when the email was opened, how many times it was forwarded and which URL’s (links within the email) were clicked.
the Company does not use web beacons to collect or otherwise record any type of PII provided by or about any User.
3. Pixel Tags
In addition, we use “Pixel Tags”(also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our Users’ personal information.
4. How We Respond to Do Not Track Signals
We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Site.
5. Google Analytics
6. Web Data Collection
7. Third Party Hosting
Company contracts with a third party to maintain and host the Site. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.
8. How We Use Information
When you provide us with your PII, we may use such information for a number of purposes, including:
o To facilitate communication between the Company and you including, without limitation, responding to your questions or comments, sending emails concerning our products and services including upcoming events, announcements, and sweepstakes, or to contact you for feedback regarding us, advertisers or business partners;
o To administer your account, process donations, provide products or services to you and for the Company marketing and promotional activities;
o To provide a report to a Charity or an event supporting a Charity to whom you have made a donation or to a fundraiser to whom you have made a donation, supported a project or joined a team (even if you have marked the donation as non-public);
o To provide you with important functionality changes to the Site, new Swell Fundraising services and special offers from the Company and reputable third parties that we think you will find valuable;
o To enforce our agreements with you, prevent fraud and other prohibited or illegal activities, for other legally permissible purposes and generally to ensure that we comply with applicable laws;
If you do not want us to collect personally identifiable information about you, you can simply decide not to submit it to us.
9. A Special Notice about Children
Children (under the age of 18) are not eligible to use the Site unsupervised, and we ask that children do not submit any personal information to us. If we become aware that a child under 18 has provided us with personal information, we will delete their information immediately and terminate the child’s account. If you are under the age of 18, you may only use this Site in conjunction with, and under the supervision of, your parents or guardians.
10.Disclosure of Information to Third Parties
The personal information disclosed by participants of a Swell event will only be provided to and utilized by the nonprofit host. The Company may, on a limited basis, utilize the data gathered to introduce features and applications that directly impact the guests’ experience at a fundraising event.
11.Compliance with Law and Fraud Protection
12.Sale or Transfer of Information
In the event of a sale, merger, liquidation, dissolution or sale or transfer of substantially all of the assets of the Company or its associated applications, personal information and/or other information collected about you from the Site may be assigned or transferred to the party acquiring all or substantially all of the equity and/or assets of the Company in order to permit the party to continue the operation of the applications. By using the Site and providing personal information to the Company, you consent to the sale and transfer of your information as described in this paragraph.
13. Credit Card Information
The Company does not collect, store or otherwise maintain any credit card information from individuals who make a donation through the Site. Donations, including information associated with your credit card, are processed by our partners, including Authorize.net and Stripe. Sites linked to and from the Site are not necessarily under the control of Company, and Company shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time.
Stripe, based in Palo Alto, CA, is a credit card processor that allows you to access your money faster, and have it automatically transferred to your bank account on a daily, weekly or monthly basis. Donations will appear on the donor’s credit card statement under the name of the non-profit to whom they contributed. All donations made through Stripe go directly from the donor to the Non-Profit’s Stripe merchant account.
We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram [link to http://www.authorize.net/resources/howitworksdiagram/] to see how it works.
The company adheres to strict industry standards for payment processing, including:
· 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
· Industry leading encryption hardware and software methods and security protocols to protect customer information.
· Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
SwellFundraising.com and its collection of sites is registered with the Authorize.Net Verified Merchant Seal program.
14.Information You Publicly Post
Any PII you post publicly on the Site (“Publicly Available Content”) is available to the public without any expectation of privacy or confidentiality. Copies may remain viewable in cached and archived pages or if other users have copied or stored your Publicly Available Content even if you remove the Publicly Available Content. To request removal of your personal information from these areas of the site, contact us using the information below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. The profile you create on our site will be publicly visible.
15.Information you Provide to Facebook and Other Social Networking Sites
16.Changes to this Policy
17.Important Disclosures, Practices and Contact Information
a. Outbound Links
The Site may contain links to third-party websites. Please be aware that the Company cannot control and is not responsible for the information collection practices of such websites, which may differ from those of the Company. We encourage you to review and understand the privacy policies of these web sites before providing any information to them.
b. Data Security
We maintain a variety of safeguards designed to protect your PII from unauthorized access and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems.
You should be aware, however, that the Companyhas no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your PII.
c. Contacting Us
If you have any questions about the Company or the swellgives.com platform, please contact us at firstname.lastname@example.org.
d. Users From Outside the United States
e. No Rights of Third Parties